Clearpath Care
Improve chronic disease patients experience
Improve the connection between patient and his medical history, appointments and requirements.
Enhancing a web app for chronic disease patient care
The goal was to take over an existing project that needed a fresh perspective to significantly improve the experience for chronic disease patients.
The application aimed to provide a more intuitive and user-friendly interface, ensuring patients could easily track their health status, manage appointments, and access personalized medical resources on both desktop and mobile.
Additional features, such as medication reminders, symptom tracking, and real-time communication with healthcare providers, were considered essential for enhancing patient engagement and well-being.
Collaborative development with stakeholders
Regular calls were held with stakeholders and Devoteam team members, fostering a continuous feedback loop. This collaboration enabled rapid development, ensuring timely delivery under tight and rigid deadlines, while maintaining alignment with project goals.
The design process focused on moving away from the cold, impersonal feel of the current system. The g oal was to create a more human-centered experience, acknowledging the fragile position of chronic patients and prioritizing their needs. The solution brought warmth and empathy into the interface, making it more engaging and responsive to patient emotions.
Humanizing the user experience
Patient interaction with medical history, doctors, and other healthcare needs was optimized. The new interface made it easier for patients to access medical records, schedule appointments, and view test results, improving their overall experience and sense of control over their health.
Enhancing patient interaction
Virtual assistant for personalized care
At the core of the solution was the creation of a virtual assistant that mirrors the doctor-patient relationship. This assistant provides questionnaires, informative messages, and alerts based on the patient’s progress and the evolution of their condition. The goal was to offer patients timely and relevant information, supporting their journey towards better health management.
The Mantra:
humanizing the app
The guiding principle behind the solution was the humanization of the application.
Every design choice was made to ensure that the app felt more like a supportive companion than a clinical tool, helping patients feel cared for and understood throughout their medical journey.
Human-centered design and interaction
To enhance the updated user experience, a warm color palette was adopted, departing from the previously designed scheme. This choice was made to complement the humanistic approach of the solution, making the interface feel more inviting and empathetic for patients, reflecting the core values of warmth and care.
A direct messaging system between the patient and doctor was created, powered by artificial intelligence. This system allows patients to interact intuitively, receiving personalized instructions and alerts. By simulating real-time communication, the AI improves engagement and makes the app feel more responsive and human-centered, supporting patients through seamless and accessible guidance.
design system
ui
desktop
ui
mobile
boston scientifics
Client
20’24
Year
UI DESIGN, UX RESEARCH, CONTENT STRATEGY
Scope of work